People often ask me "How's business?" Most people know that I started a small business, my private practice HearSmart Audiology, from the ground up with no business background at all other than one doctoral level course called "Basic Business Skills." I essentially learned what I needed to do by studying the Small Business Association (SBA) website, interviewing many very smart people and relying on friends and family for all kinds of support. Having established the Limited Liability Company (LLC) in the spring of 2012, I had a soft opening that fall with a grand opening in early 2013. The market study I did prior to taking the plunge showed a positive forecast which proved to be quite reliable. Today I can compare my first year of business in 2013 to how we did in 2014 and I'm so pleased that HearSmart Audiology showed 126% growth from year 1 to year 2. Much has happened since day 1 of opening the doors. One year ago I welcomed my first graduate student and have been supervising various doctoral students from Northeastern University at HearSmart Audiology two days per week since then. In 2014, I hired my first part time employee, retired audiologist and former colleague from Massachusetts Eye and Ear Infirmary, Ellen Zagajeski. And most importantly, we are so pleased to be treating over 600 wonderful patients right here in Littleton, Massachusetts. So to answer that question- business is beyond good- it is great! I love what I do already and although the responsibility of being a small business owner can be stressful at times, being in charge of important decisions that impact the quality of patient's audiology health care allows me to deliver the best possible service for all who come to HearSmart Audiology and I wouldn't have it any other way.
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